Privacy Policy
Frequently Asked Questions
Privacy Policy – TwoDoodez
TwoDoodez Private Limited ("we/us/our") respect the privacy of our customers and users of our website ("you").
This Privacy Policy explains how we collect, use, share, transfer, and protect your personal data or information when you interact with our website, services, or products.
1. COLLECTION OF PERSONAL INFORMATION
We collect only the information necessary for our business purposes — such as to process your orders, deliver your products, contact you about your order status, and send you updates or promotional offers relevant to our brand.
When you make a purchase or register on our website, we may collect details such as your name, gender, email address, phone number, shipping and billing address.
If you sign up for newsletters or promotional content, we will collect your email address.
We do not store any credit/debit card details. All payments are securely processed through trusted payment gateways.
You represent that all information provided by you is correct and updated.
2. USE AND PROCESSING OF PERSONAL INFORMATION
Processing your orders and providing order-related updates.
Responding to your queries and requests.
Improving our products, services, and website experience.
Sending information about new launches, offers, or updates.
Compliance with legal or regulatory requirements.
Performing analytics and business improvement activities.
We may also collect anonymous demographic data or user behavior information to enhance our website and services — this information does not personally identify you.
3. DISCLOSURE OF PERSONAL INFORMATION
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
However, we may share your data with:
Trusted partners (for order delivery, payment processing, analytics, etc.)
Legal authorities, if required under applicable law
Affiliate or group companies to enhance your shopping experience
In case of any business restructuring, merger, or asset sale, your information may be transferred to the new entity, which will continue to handle your data as per this Privacy Policy.
4. COOKIES
We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic.
Cookies do not store any personal information.
You may choose to disable cookies in your browser settings, but some parts of our website may not function properly if you do so.
5. YOUR RIGHTS
You have full control over your personal data.
You can:
Access, modify, or correct your information.
Withdraw consent for data usage.
Request deletion of your personal information.
For any such request, please contact us at twodoodez.co@gmail.com
.
Please note that withdrawal of consent may affect the availability of certain services.
6. SECURITY PRACTICES AND PROCEDURES
We use reasonable and industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.
While we strive to keep your information secure, we cannot be held responsible for events beyond our control such as hacking, network failures, or natural disasters.
7. DATA DELETION REQUESTS
You can request deletion of your data anytime by emailing us at twodoodez.co@gmail.com
Once verified, your personal data will be deleted from active systems within a reasonable timeframe.
Certain data may be retained as required by law or for legitimate business purposes such as fraud prevention or dispute resolution.
In simple words:
At TwoDoodez, your privacy matters. We only collect what’s necessary, keep it secure, and never misuse it.
You can reach our customer support team by emailing twodoodez.co@gmail.com , calling No. +91 88177 82442 for any inqueries.
We’re dedicated to offering quick and helpful assistance to ensure your shopping experience is delightful.